E-commerce guides & review collection
Practical tips, templates and case studies to get, manage and capitalize on customer reviews. By the Get5Stars team.
ShopifyReview collection
How to collect more Shopify reviews (without making up numbers)
Sourced levers — timing, subject line, reminders, routing — to move your review rate from the 2.5-5 % benchmark toward the top 10 % of merchants. With Klaviyo, Litmus, Okendo studies + France's Omnibus rules.
5 min read
Customer SupportTemplates
Responding to a negative review: 10 templates (private feedback + public reviews)
Templates for both scenarios: ≤3★ feedback captured privately by Get5Stars, and negative reviews that still land on Google/Trustpilot. Backed by 2024 studies.
·8 min read
ComparisonSEO
Trustpilot vs Google Reviews vs Verified Reviews: the sourced comparison
Public pricing, SEO, NF certification, Omnibus compliance. Comparing the 3 review platforms for a European ecommerce merchant — and how Get5Stars orchestrates them without locking you in.
·5 min read