Compare plans in detail.
10-day free trial on all plans. Cancel anytime.
For small stores getting started.
- 100 orders / month
- Routing action per rating
- Customisable branding
- Dashboard
- Standard support
When your volume takes off.
- 500 orders / month
- Smart follow-ups (+40% reviews)
- Multi-language included (5 languages)
- Advanced AI report + CSV export
- AI-identified frustration points
- Priority support
For established brands.
- 10,000 orders / month (+€0.02 per extra order)
- Dynamic review routing
- CSV file import
- AI replies to negative reviews
- AI-identified frustration points
- Dedicated account manager
Starter | Business Most popular | Scale | |
|---|---|---|---|
| Review collection | |||
| Orders included / month | 100 | 500 | 10,000 |
| Cost per extra order | — | — | €0.02 |
| Automated post-purchase emails | |||
| Custom per-star redirection | |||
| Smart split | |||
| Scheduled reminders | |||
| CSV order import | |||
| CSV review export | |||
| Artificial intelligence | |||
| AI-identified frustration points | |||
| Advanced AI report | |||
| AI replies to negative reviews | |||
| Integrations | |||
| Shopify integration (OAuth) | |||
| Public REST API | |||
| Customisation | |||
| Logo + brand colours | |||
| Outgoing email language | 2 languages (EN, FR) | 5 languages (EN, FR, ES, IT, DE) | 5 languages (EN, FR, ES, IT, DE) |
| Team & support | |||
| Support level | Standard (email 48h) | Priority (24h) | Dedicated (4h) |
| Compliance & security | |||
| GDPR compliance | |||
| Signed DPA | |||
| 99.9% SLA | |||
- Orders included / month100
- Cost per extra order—
- Automated post-purchase emails
- Custom per-star redirection
- Smart split
- Scheduled reminders
- CSV order import
- CSV review export
- AI-identified frustration points
- Advanced AI report
- AI replies to negative reviews
- Shopify integration (OAuth)
- Public REST API
- Logo + brand colours
- Outgoing email language2 languages (EN, FR)
- Support levelStandard (email 48h)
- GDPR compliance
- Signed DPA
- 99.9% SLA
- Orders included / month500
- Cost per extra order—
- Automated post-purchase emails
- Custom per-star redirection
- Smart split
- Scheduled reminders
- CSV order import
- CSV review export
- AI-identified frustration points
- Advanced AI report
- AI replies to negative reviews
- Shopify integration (OAuth)
- Public REST API
- Logo + brand colours
- Outgoing email language5 languages (EN, FR, ES, IT, DE)
- Support levelPriority (24h)
- GDPR compliance
- Signed DPA
- 99.9% SLA
- Orders included / month10,000
- Cost per extra order€0.02
- Automated post-purchase emails
- Custom per-star redirection
- Smart split
- Scheduled reminders
- CSV order import
- CSV review export
- AI-identified frustration points
- Advanced AI report
- AI replies to negative reviews
- Shopify integration (OAuth)
- Public REST API
- Logo + brand colours
- Outgoing email language5 languages (EN, FR, ES, IT, DE)
- Support levelDedicated (4h)
- GDPR compliance
- Signed DPA
- 99.9% SLA
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Start free trialFrequently asked questions
10 days free on all plans, cancel anytime. When the trial ends your plan activates automatically — cancel before then if you don't want to be billed.
On the Business plan, orders past 500 are queued to the following month. On the Scale plan, each extra order is billed €0.02 (e.g. 12,000 orders = €74 + (2,000 × €0.02) = €114/month).
Yes, at any time from your dashboard. Stripe calculates the proration automatically.
One click from your dashboard. No justification, no fees. Your account stays active until the end of the cycle already paid.
Prices shown are VAT-exclusive. French VAT (20%) is added for merchants in France. For other EU countries, reverse charge is applied if you provide a valid intra-community VAT number.
Our support team is here to help. Reach out via our contact form.